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Why Cruisers are Opting Out of Carnival Rewards

Image of carnival cruise line crew holding signs

We’re now less than a month away from one of the biggest changes Carnival Cruise Line has made to its loyalty program in years.

On September 1, 2026, the familiar VIFP Club goes away and Carnival Rewards officially takes over.

If you’re a current VIFP member, you’ve probably already received the emails. And the reminders. And perhaps a few more reminders just in case the first reminders weren’t enough.

You need to log in, accept the new Carnival Rewards terms and opt into the program.

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But here’s where things are getting interesting.

Some Carnival cruisers are choosing not to.

And an even larger group appears to be doing something that may ultimately be much worse for Carnival: they’re opting into Carnival Rewards to protect what they’ve already earned, while essentially opting out of being loyal to Carnival.

First, A Quick Refresher on Carnival Rewards

I’ve already put together a complete guide to Carnival Rewards, so I’m not going to repeat everything here.

The short version is that Carnival Rewards represents a major shift in how Carnival defines loyalty.

Under the current VIFP program, things are pretty straightforward. You sail with Carnival, you accumulate days and eventually you move up through the loyalty tiers.

Carnival Rewards changes that.

Beginning September 1, 2026, status will be based largely on qualifying spending through Status Qualifying Stars. Instead of simply rewarding how often you’ve cruised, Carnival will increasingly reward how much money you spend.

And unlike the old system, most members will periodically have to requalify for their status.

Carnival has described the change as bringing its loyalty program more in line with programs elsewhere in the travel industry and acknowledges that the new program will be tied to spending activity rather than simply cruise frequency.

That’s also exactly why a lot of longtime Carnival cruisers don’t like it.

Carnival rewards stars explainer

Loyalty Used to Mean How Much You Cruised

Imagine you’ve sailed Carnival for 10, 15 or even 20 years.

Maybe you usually book an interior cabin. Maybe you don’t buy the Cheers! Beverage Package. Maybe you don’t spend hundreds of dollars in the spa or specialty restaurants.

You simply like cruising.

Cruise after cruise, those days added up.

Eventually you became Gold, then Platinum and perhaps Diamond.

There was something very simple about it.

You sailed Carnival. Carnival recognized that loyalty.

Now all that is changing.

A passenger who cruises less frequently but spends considerably more money can potentially become much more valuable under the new system than someone who has spent years filling Carnival ships.

From Carnival’s business perspective, you can certainly understand it.

From the perspective of the cruiser who spent years working toward status, it’s not quite as appealing.

And that’s where some of the “I’m opting out” comments we’re seeing online are coming from.

But Actually Opting Out Makes Very Little Sense

Here’s where I think some cruisers are letting their anger get the better of them.

If you’re upset with Carnival Rewards, that’s understandable.

Actually clicking the button to opt out of the program doesn’t really punish Carnival.

It punishes you.

Carnival specifically says that if you opt out, the status you earned under VIFP will not carry over into Carnival Rewards.

You also won’t earn Carnival Rewards points, won’t earn toward future status and will forfeit future milestone recognition associated with your VIFP history.

Carnival even uses Diamond members as an example. If a qualifying Diamond guest opts out, that guest forfeits the lifetime Diamond status Carnival has promised existing Diamond members.

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Think about that for a second.

You could have spent decades earning Diamond.

Carnival is now willing to make that Diamond status permanent.

And you’re going to voluntarily throw it away because you’re mad about the new program?

That’s certainly one way to make a statement.

I’m just not sure Carnival is the one getting hurt by it.

Carnival Celebration docked in Mahogany Bay
Carnival Celebration docked in Mahogany Bay

Opt In Even If You Never Plan to Sail Carnival Again

There’s really no downside to protecting what you’ve already earned.

Carnival says there is no disadvantage to opting in before the September 1 launch. Your activity under the existing program continues normally until the transition.

So even if you’re furious about Carnival Rewards, opt in.

Then don’t book Carnival.

Those are two completely separate decisions.

If you’re Platinum, Diamond or even sitting on years of Carnival cruising history, why voluntarily erase it?

You may swear today that you’ll never set foot on another Carnival ship.

Then two years from now you may find an eight-night Southern Caribbean cruise for a ridiculously good price and suddenly Carnival doesn’t look quite so terrible anymore.

Funny how cruise pricing can repair a relationship.

If that happens, wouldn’t you rather have whatever status and benefits you were entitled to?

The People Carnival Should Really Be Worried About

The group I’d be paying attention to isn’t the small number of people actually clicking “opt out.”

It’s the people clicking opt in and then saying:

“I’m done chasing Carnival status.”

That’s a much bigger problem.

You can already see that attitude in cruise communities. Some existing members say they’re enrolling to preserve Platinum or other benefits but don’t expect Carnival to remain their first choice. Others are basically saying they’ll sail Carnival again if the price is right, but the loyalty program itself won’t influence the decision.

And that’s where Carnival Rewards could have an unintended consequence.

The VIFP program gave people a reason to book another Carnival cruise.

If you had 65 VIFP days and knew Platinum was waiting at 75, there was a psychological pull.

Ten more days.

Maybe another seven-day cruise and a long weekend.

You’re almost there.

Suddenly you’re searching Carnival instead of Royal Caribbean, Norwegian, MSC or Princess because you’ve got that next loyalty tier sitting just over the horizon.

Cruise lines love that.

It turns loyalty status into a little game.

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And cruisers absolutely play it.

Carnival May Have Broken the Loyalty Chase

Carnival Rewards changes the game from:

“How many more days do I need?”

to:

“How much more money do I need to spend?”

Those don’t necessarily create the same emotional response.

Especially for the value-conscious Carnival cruiser.

Carnival has spent decades attracting passengers with cheap fares. There are plenty of Carnival regulars who cruise frequently precisely because Carnival often allows them to cruise inexpensively.

Those are also the people who may not be dropping thousands of dollars onboard every cruise.

Under VIFP, they’re great loyalty-program customers.

Under a spend-driven program, they’re much less valuable.

And if those cruisers decide there’s no longer much reason to chase status, they become free agents.

Instead of:

“Let’s see what Carnival has.”

it becomes:

“Let’s see who has the best cruise.”

That’s Royal Caribbean. Norwegian. MSC. Princess. Celebrity. Holland America. Whoever has the right itinerary, ship and price wins the booking.

For a loyalty program, that’s not exactly the behavior you’re trying to encourage.

Carnival Did Listen to Some of the Backlash

To Carnival’s credit, the company didn’t completely ignore the reaction when Carnival Rewards was announced.

One of the biggest original complaints involved longtime Platinum and Diamond members losing status they had spent years earning.

Carnival eventually changed course.

Guests who earn Diamond by the August 31, 2026 cutoff can retain Diamond status for life. Carnival has also created transition considerations for existing Platinum members. Carnival itself says these changes came after listening to guest feedback.

So the company clearly understands how emotionally attached some passengers are to their status.

But that doesn’t change the underlying philosophy of Carnival Rewards.

Going forward, loyalty is going to be much more closely connected to spending.

Then There’s the Forced Opt-In

There’s another part of this that isn’t helping.

Existing VIFP members aren’t simply being transferred automatically into Carnival Rewards.

They have to enroll and accept the new terms.

Carnival says this is necessary because of new privacy laws and that existing VIFP status, progress and benefits will only transfer for guests who opt in before the new program launches September 1.

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I understand the legal reasoning.

I also understand why it rubs some people the wrong way.

If you’ve spent years earning status, being told:

“Click here and agree to our new program or you lose what you earned” doesn’t exactly scream loyalty appreciation.

The new program terms also include provisions covering arbitration, class-action waivers and other legal conditions members agree to when enrolling.

Most loyalty programs have pages of legal terms nobody reads.

But requiring longtime customers to actively accept a completely revamped program naturally makes people stop and ask exactly what they’re agreeing to.

My Advice: Opt In, Then Decide Whether Carnival Still Deserves Your Loyalty

I’m not going to tell anyone they should love Carnival Rewards.

I’m also not convinced moving from days sailed to a spending-oriented loyalty model is going to make Carnival’s most frequent cruisers feel particularly appreciated.

But I wouldn’t throw away benefits you’ve already earned just to make a point.

Opt in.

Protect your existing status.

Take whatever Carnival Rewards benefits you’re entitled to.

Then decide where you want to spend your cruise dollars.

If Carnival offers the best itinerary at the best price, book Carnival.

If Royal Caribbean has something better, book Royal Caribbean.

If MSC is significantly cheaper, go sail MSC.

If Princess has the itinerary you want, go there.

A loyalty program is supposed to give you enough value that you want to remain loyal.

You shouldn’t have to convince yourself to be loyal simply because you’ve already invested years getting there.

And that may turn out to be the biggest challenge Carnival has with Carnival Rewards.

The question isn’t whether Carnival can get millions of VIFP members to click an Enroll & Accept button before September 1.

They probably will.

The real question is whether those same cruisers will continue clicking Book Now once they realize loyalty doesn’t mean quite what it used to.

Scott Sanfilippo
Scott is the captain (well, founder and editor) behind Scott's Cruises! After making waves as an eCommerce pioneer during the dot-com boom of the '90s and '00s, Scott decided the only surfing he wanted to do was on the actual ocean. He’s been blogging about his nautical adventures since 2005, transforming into a full-time professional vacationer. Over the last two decades, he's racked up nearly a quarter-million nautical miles, conquered almost every ocean cruise line, explored 50+ different ships, and spent hundreds of nights on mattresses that, quite frankly, could have used a pillow-top.
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